News

A+ Rating from the Better Business Bureau Continues for Legal Claimant Services

Friday, 20th March 2015

We are pleased to announce that Keane and its Legal Claimant Services division has continued to uphold its A+ rating from the Better Business Bureau for more than three consecutive years.  Our firm prides itself on the quality of our service, and our attention to the needs of our customers – the beneficiaries, heirs, and estate representatives. Our expert team of account recovery services professionals works diligently to reunite assets with their rightful owners.

The Better Business Bureau Rating System’s Considerations

Legal Claimant Services’ Better Business Bureau rating incorporates the following factors:

  • Length of time in business
  • Any complaints against the company filed with the BBB
  • Type of business
  • Background information on file with the BBB
  • Any failures to honor commitments to the BBB
  • Advertising issues known to BBB
  • Potential advertising issues identified by BBB

We’re pleased to add this distinction to Keane’s accolades, including a #1 ranking in Group Five’s Shareholder Services Industry Satisfaction Report for 2014. For the fifth year in a row, Keane received the top spot for lost shareholder and asset recovery services firms.

According to the 2014 report from Group Five, Keane earned the highest client loyalty ratings and earned an issuer loyalty rating of 95%. This is an increase of two points over the previous year, and is 12% higher than the 2014 industry average.

Our firm has succeeded in providing the highest quality service and the best possible asset recovery results, and will continue to strive for industry excellence.

If you have questions regarding this rating or our account recovery services and would like to speak with an account executive, please contact us online, or call 888-876-7635.